Hello folks,

I have a computer that came with Word 2013. Recently it asked for permission to install an update, but the moment it attempted to install this update an error occurred while installing, and all of the office suite ceased to exist on the machine. I used system restore and was able to replicate the error to be sure that's what caused it.

Since then I've used system restore once more and rolled back to when Office 2013 was working. I've turned off automatic updates, but this text still appears requesting an update:


Word.png




Since other people use this machine, is it possible to locate the downloaded file and delete it so it stops prompting an install?

Thank you very much!