I have Office XP (2002) and use Outlook for my email, generally using Word as
my email editor. I occasionally run into a problem when I try to reply to or
forward specific emails, usually from the same senders, where Outlook totally
locks up as soon as I click on the reply button. Not only do I have to use
the Task Manager to close Outlook so I can restart it, I also need to close
Word, and then I have to go into processes in the Task Manager and end the
Word process which is still going on, even though Word has been closed. If I
don't do this, the only other way to get Outlook email working again is to
reboot the computer. If I turn off Word as email editor, I can then reply to
these emails with no problem, otherwise it would happen again.

The one thing the emails seem to have in common is one or more image tags
with a source code that looks something like this:
src="mhtml:mid://00000018/!cid:00d701c54116$01ead3e0$c217480c@D2DZJD21". I
copied that one right from the view source page on one such email I recently
received. Can anyone tell me what might be causing this, and, more
important, how to fix it? I don't want to stop using Word as my email
editor.
--
Larry S.
SF Bay Area