Sorry, I should've been more specific.

We created the design in Illustrator and Indesign as we normally do.

The client then requested we made a Word Template of our design so he can edit it and create his own documents in the new style.

We have spent quite a long time trying to get it to work in Word but we are having no luck.

So now we are just trying to find someone/company that knows what they are doing when it comes to Word so we can supply them with a working template.