I have the Office Professional 2003 with Win XP Home Edition. Dell installed
this software when I ordered my new Dell. Everything worked fine up until
today. I tried to open my Excel and here is what happened:
1. It gave me a "Preparing to Install" message.
2. It then gave be "The feature you are trying to use is on a cd-rom or
other removable disk. Insert the Microsoft Profesional Edition 2003 and
click OK.
3. I did this and then it gave me an Error 1311 file not found
D:\ZF561407.cab. This file is definitely not on my Office Professional CD.
4. I then tried to install the Office software from my CD and it didn't take
me through the setup procedure. I then did a Windows Explorer and clicked on
the Office Professional CD and then clicked on the only setup.exe I saw in
the cd file. The next screen had 3 options, and I tried the "add or remove
features" and also I tried the "Reinstall or Repair" and both times I got the
message "installation and Setup was unable to complete".
My Word, and Excel are working fine. What should I do to reinstall only
Excel from this disk or how do I get this disk to do anything. Must I
uninstall the Office software before I can reinstall it??????????? Help big
time.
Thanks, Tom