Quote:
Originally Posted by glen123
So if we add 9 type 1 accounts, I would need 3 techs (since i add 1 every 3 accounts) and 4 supports (since i add 1 every 2 accts).
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To be clear, it's 1:3 for additional techs and 1:2 for additional support. Because in your first post, you wrote: "add 2 accounts...hire 1 tech person, add 3 accounts...hire 1 support person" which would seem to imply 1:2 for techs and 1:3 for support.
This aside, I think I have a bead on it. I'll have something for you to look over soon.