Originally Posted by macropod

Your field code has a few errors. As for the video, I hadn't seen it before, but it is both misleading and inaccurate:
1. The field codes on the Microsoft website are just plain text and can't be used as is. The Microsoft website field codes are also quite different - I don't vouch for them; and
2. The field code the video purports to insert from the tutorial has different content to any that the tutorial has ever had. In other words, it wasn't imported as-is from the tutorial. What the video omits is that whoever produced it substantially edited the field codes beforehand. It also fails to mention that you need a dummy last record in the data source.

See attached revised version of your document. I should also point out that, whereas your thread title indicates a desire to "Send Via Email Merge", the process you're using is not for that - it is only for producing an output document or sending the output direct to the printer. The tutorial has an entirely different process for email merges.