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Old 02-05-2010, 08:04 AM
donkrafft donkrafft is offline Windows 7 Office 2007
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Hi zyzzyva57,

I was able to solve the problem by uninstalling office and cleaning out the registry. I first used the control panel > programs and features > uninstall and then I tried the Revo program. Revo was not able to clear out the registry entries after the program was already uninstalled. For some reason jv16 power tools did not clean out the office entries either and I don't know why.

I found a Microsoft knowledge base article on how to manually uninstall office and it showed which registry entries to delete (http://support.microsoft.com/kb/928218/). I used jv16 power tools to search for and delete more than 4000 office-related keys. I had a registry backup and I was very aggressive.

Then I re-installed Windows 7 from the installation disk and then I re-installed Office 2007 and the file save problem has gone away. Windows 7 and Office continue to be unstable with "not responding" being a common operating state but that's just par for this Vista-warmed-over version of Windows.

Thanks for the help,

Don
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