True, but your error message suggests SP3's already installed; that's why I posted the additional version info - so you can compare with your own. Have you tried repairing the Office installation?
If the repair doesn't fix things and your base version was pre-SP2, try uninstalling/reinstalling and skipping whatever SPs there were between it and SP3 - you only need your base version plus SP3.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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