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Old 04-29-2014, 03:34 PM
desireemm1 desireemm1 is offline Windows 7 32bit Office 2007
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Join Date: Feb 2012
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Unhappy Outlook 2007 keeps crashing when importing contacts

Hi everyone this is so frustrating, Outlook 2007 keeps crashing everytime I try to import contacts from a csv or excel 2003 spreadsheet. this is the error message I get from the log. is there anything I can do to fix this. We are not on an exchange server

Code:
Log Name:      Application
Source:        Application Error
Date:          4/29/2014 3:33:23 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SCAIR-PC.SCAIRADMIN.local
Description:
Faulting application name: OUTLOOK.EXE, version: 12.0.6691.5000, time stamp: 0x52e8c57c
Faulting module name: olmapi32.dll, version: 12.0.6672.5000, time stamp: 0x50e61339
Exception code: 0xc0000005
Fault offset: 0x0000f543
Faulting process id: 0x1760
Faulting application start time: 0x01cf63facc5bff18
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office12\olmapi32.dll
Report Id: 4521ca24-cfee-11e3-884d-0021705cccda
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-04-29T22:33:23.000000000Z" />
    <EventRecordID>171272</EventRecordID>
    <Channel>Application</Channel>
    <Computer>SCAIR-PC.SCAIRADMIN.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>OUTLOOK.EXE</Data>
    <Data>12.0.6691.5000</Data>
    <Data>52e8c57c</Data>
    <Data>olmapi32.dll</Data>
    <Data>12.0.6672.5000</Data>
    <Data>50e61339</Data>
    <Data>c0000005</Data>
    <Data>0000f543</Data>
    <Data>1760</Data>
    <Data>01cf63facc5bff18</Data>
    <Data>C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE</Data>
    <Data>C:\Program Files (x86)\Microsoft Office\Office12\olmapi32.dll</Data>
    <Data>4521ca24-cfee-11e3-884d-0021705cccda</Data>
  </EventData>
</Event>
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