Hello Julia, I do not think it depends on the version of Project, or the service pack of Windows.
I created an example saved in file attached: you can see that the resource Paperino shows both the total work and the percent allocation only for sub-project Car, while for the project Bike it displays only the total work.
The same thing happens to the resource Pluto for sub-project Car!
In both cases, Bike for Paperino and Car for Pluto, the sub-project consists of more than one task, while the others consist only of one task and so it displays both work and percent allocation!
Do you see another thing with your version of Ms-Project?
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