Okay, here's an update on my friend's issues with spell/grammar check on Word 2007. It's been solved for her when she had someone come in and work on her computer. This is an excerpt from her email to me:

"It took the guy ten minutes to figure out what was wrong. It was simple, when one knows where to look. He showed me how the "proofing" feature was off (little box by the name left blank) in a pop-up list found in the Control Panel/Programs and Features/Uninstall or Change programs/Microsoft 2007. Yeah, right, like anyone would know that! He said sometimes they leave unchecked some little feature like that on purpose."

Sherry