Quote:
Originally Posted by G&G Danny
Both users have word 2010 installed on windows XP.
//snipped//
We have seen the KB313176 and the suggestion to resolving the issue is to turn off advanced text services, this has been turned off on one of the machines and the issue has still occured.
|
Admittedly, I know nothing about this issue but, when googled, this is the first thing that popped out to me:
Do you have Windows XP SP3 installed as directed indicated here:
https://support.microsoft.com/kb/313176/EN-US?
If so, hopefully, other users/experts/MVPs may have a further suggestion.