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Old 01-05-2010, 12:56 PM
homepagestore homepagestore is offline Windows 7 Office 2010 (Version 14.0)
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Join Date: Jan 2010
Location: Katy Texas
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I installed Office 2010 and it seemed work just fine for a few days when for no apparent reason, Outlook just stopped receiving email. Click send receive and Outlook appeared to try to receive email but nothing would appear. I could go to account settings, click on one of my email account, click the test option and everything would check-out OK. I could login to my mailbox via a web browser and see the test email in my inbox from the test I ran with Outlook. Click Send Receive and Outlook trys to receive but nothing every comes.

I tried uninstalling Office 2010 and reinstalling Office 2007. Uninstall appeared to go OK. Install appeared to go OK. When I open Outlook, I get the message about the Profile being created by a newer version of Outlook. I just click to go by that. The big problem I have is none of the file associations are working for Office and it seems like every time I receive an email I get a window that pops up saying Wait while Microsoft Office is configured. It gets so bad at times, that I can't get anything done for the windows that keep poping up.

I went to Microsoft Support website to see if I could get help but it appears they want $259 for 8 hours of support or $99 for one day. Must be nice to have a business where you screw something up and then charge to fix your screwup.

Would appreciate any help I can get...

Thanks Ahead of time for your help...
Take Care,
Rich
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