Check in Windows to make sure you don't have "Sticky Keys" turned on
(Its in Control Panel, Accessibility)
CTRL+ENTER is a Hard Page break which is what Word seems to be reading..
You might also want to check and see if the key (either left or right) is actually sticking...
Just a quick though - but more than likely its Windows Accessiblity options - that usually fixes it for my users...
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