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Old 01-28-2014, 08:31 PM
Mr Davo Mr Davo is offline Windows 7 64bit Office 2010 32bit
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Default Outlook 2007 crashing at start up

Hi Everyone,

I am experiencing some issues with my Outlook 2007 program. Recently it started crashing at start up.

After the first crash, I saw the following message -



Which ever option I select Outlook invariably crashes again -





I then attempt to start Outlook from the command prompt with the /safe switch, and see the following -



I then select Yes and the repair process starts -







Even though the repair appears to have gone well when I start Outlook again (after rebooting the computer) I am back at the start...Outlook crashes, if I then try to start Outlook in Safe Mode it crashes again, etc...

In an attempt to further diagnose and fix this issue I have been to the following Microsoft resource -

http://support.microsoft.com/kb/2000071

From this page I took the advice to download and run the "Outlook Product Stability Diagnostic tool", and the results report is linked below -

https://dl.dropboxusercontent.com/u/...csReport1.html

If anybody has any suggestions on how to fix this issue they will be greatly appreciated.

Kind Regards,

Davo
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