You do see the change in the current document, after you modified the styles?
Note that any time when you modify a style via "Add to template," the modification only applies to the current document and to future documents based on the template. If it doesn't work at all, something is probably preventing you from saving changes to the Normal template correctly (you have to troubleshoot this separately).
In theory, Comment Text determines the formatting of balloons, while Comment Text determines the formatting of comments. But comments are in balloons, so you see the problem...
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Stefan Blom
Microsoft Word MVP
Microsoft 365 apps for business
Windows 11 Professional
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