Hiya I have has an issue with Microsoft Word 2007 and Mail Merge for the past week at work and the IT guy doesn't know what's going on so we are both looking for solutions!

It just happened suddenly as had been working fine and I have not updated Microsoft word to a newer version or anything. When I open a word document with Mail Merge it comes up with the coding that is implemented for the Mail Merge to work rather than the field names that it showed before, when I go to Mail Merge with a Clients details it does nothing when I click preview.

However I have just discovered if I Mail Merge and preview and it shows nothing but if I then select all the Mail Merge fields and press Shift and F9 they then show the Clients details! Does anyone know what is causing this and a way round so that when I enter the details they show up when I press preview rather than having to press Shift and F9 in order to show?

Another thing to note which I'm not sure is related is the Word documents are opening up in compatibility mode and I'm not sure why this is?

Any help would be appreciated as a week working in a busy office having had to type everything manually is not fun! Everyone elses in the office is working fine as it should, it just seems to be me!