Hi Robert.

Agreeing with Steve it will make it heaps easier to help if we could see what was going on!

So! /screenshot tutorial gogo!

How to Print Screen:

All you have to do is push this little key and then paste (Ctrl+V)it where you want it. I usually use MS Paint (<3) (:

If your keyboard doesn't look like that one. Try above your Backspace key, or near your F12 or...Around there somewhere -_-...It will be called "Print Screen" or "Prt Sc" or something like like.

To post your pictures in this Forum, when typing your posts, make sure you have clicked the Advanced Post option below the typing window, it will then be like an email, where you can click on the little paper clip to attatch images.

Once you know how to print screen we can help you with the real problem ^_^

Have fun!