Make sure that the correct printer is set as the default in Windows. If you are running a computer which isn't connected to a physical printer, you can use a virtual printer driver such as the Microsoft XPS Printer or one of those PDF converters that installs itself as a printer.
If you already got the correct printer, try reinstalling the driver.
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Stefan Blom
Microsoft Word MVP
Microsoft 365 apps for business
Windows 11 Professional
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