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Old 12-08-2009, 12:04 PM
MikeJedi MikeJedi is offline Windows XP Office 2003
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Default Can't open documents directly from a shared drive

I have a problem that seems to be getting more common where I work:Word documents that have been saved to a shared drive (on a server) no longer open when certain users double-click them from the network location. Word actually opens, but the document does not - just the blank Word application. However, opening Word on the local computer first, then going to File --> Open *does* open the document. Also, double-clicking the same document when it is saved on the local machine is successful. Opening this same shared file from the shared drive is successful for the other 99% of users, so far.

As you can imagine, these extra steps are very painful to the handful of users that are affected so far, so I would like to come up with a solution before it becomes too common. All advice is appreciated.
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