No it did not fix it. As for menus, I only have a Home, Insert, Page Layout, References, Mailings, Review, View, Developer, and Add-ins. On my Mac I have a tools menu, but I never have this problem on my Mac. On my PC I have no "menus" at all, just the tabs.

Where do I find these menus using Microsoft? on mac they are at the top of the screen. On MS I can't find them anywhere....