Are you opening an actual Word template, or just a document you're calling a template? It'd be quite unusual for a template to generate the kind of message you're describing, but not for a document with a macro that references another that's supposed to be in its template. Alternatively, the message could be generated by a faulty 3rd-party addin.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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