Thread: Office Compatibility Pack - will not open xlsx
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Old 11-10-2009, 04:34 AM
Meeker Meeker is offline Windows XP Office XP
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Default Office Compatibility Pack - will not open xlsx
I am running XP with Office 2003 ona desktop. I downloaded the Compatibility Pack for Office 2007 on an Admin account and had no problems opening an XLSX file.

When the non-admin user logged on they were unable to open the XLSX file. The error message stated "This file is not a recognisable format".

Since then, I did a test elevation of the user to the Administrators group, still the problem is not resolved.

Any ideas?
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