Calendar Query
I'm looking for any advice on how best to achieve the following, ideally in Outlook but does not have to be this tool:
Assume a team with each team member managing several customer accounts and creating appointments for those customers.
I want to create a calendar which amalgamates the team member's customer appointments into one calendar which can then be filtered by customer or appointment type, ideally using something like Outlook Categories assigned to each appointment but not using a free text string for filtering.
AFAIK some of this should be possible with shared calendars in Outlook however it looks like categories cannot be shared across calendars so though I may be able to get all my appointments into one calendar, I would not be able to filter without re-adding the categories.
Has anyone done something like the above and found a solution?
Many thanks
mwh
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