Much obliged, Stephan. Interesting that CopyFormat is listed on the Home tab list, but PasteFormat is only in All Commands.

It occurred to me prior to hearing from you that my colleague in Asia may have created another shortcut beginning with Ctrl+C, which could override Word's built-in command. I have done such things a few times. I have yet to hear back, but have now forwarded the info you provided.

Best,
Philip