This problem has been solved internally. It seems we had created a macro that would insert a visable book mark. It would appear in green italics. Other macros were also created to easily hide or unhide these bookmarks. When updating to the new version of MS Office, I failed to put this macro button on my toolbar. Instead, I was using the generic bookmark button provided in Word. So, problem solved. Sorry for taking up space on this forum with the issue - how could you have known? Thanks for endulging me - although you did not solve the problem directly, you helped me articulate the problem so that I could get to some answers from out folks in our mother office.