Hi, I am trying to print labels for a mass mailing. The letter is a form letter so I don't have a mail merge document for that. Here are the steps I'm following, and here's what's happening: Start Mail Merge - Labels - I select the labels I'm using in the Label Options box. Then I Select Recipients, Use Existing List, which is an mdb file. When I click open, the document shows a blank field where the first address should be, and all other fields say "next recipient." If I understand correctly, I need to Update Labels so the format will match the first recipient, but nothing happens because there is no recipient there, just a blank field.
I have started new Word documents, and this happens no matter which mdb list I'm using, including the test one I just typed. I am running Windows XP Professional and Microsoft Office Standard 2010. Thank you in advance for your help!