Correct that the macro isn't in the template used to create the files. I use the /l to get the file to open the template with the macro and the file but I wasn't able to identify the macro.

This seems to be a known problem with Word 95, 97 and 2000.
http://support.microsoft.com/kb/173505
http://support.microsoft.com/kb/181783
http://support.microsoft.com/kb/201932
but their suggested fix won't work for me

You'd think they'd have fixed it in the last 18 years. Guess it isn't exactly a common problem.