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12-14-2012, 08:44 PM
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Novice
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Join Date: Dec 2012
Posts: 3
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Word crashes when attempting merge from Outlook
I hope someone can help here I am at my wits end. I am trying the supposedly simple task of creating address labels from my contacts in outlook. However, when I get to the step of selcting recipients Word crashes with the following event log.
Any suggestions apart fom writing the list by hand!
Problem signature:
Problem Event Name: BEX
Application Name: WINWORD.EXE
Application Version: 14.0.6123.5005
Application Timestamp: 5007bc1d
Fault Module Name: pstprx32.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4fcf4ed9
Exception Offset: 6df9176b
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
LCID: 1033
skulcid: 1033
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