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Old 12-07-2012, 11:29 PM
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Try going to File>Options>Advanced> General and unchecking the 'Allow opening a document in Draft View' option.

Beyond that, there are two possibilties that come to mind:
• a corrupt buildingblocks.dotx file; or
• a corrupt data key.
For the building blocks possibility, see: http://support.microsoft.com/kb/555843
For the data key possibility (and others), see: http://support.microsoft.com/kb/822005 (and, perhaps, http://support.microsoft.com/kb/921541)
Note: Neither of these has anything to do with the zoom level in draft view.
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Paul Edstein
[Fmr MS MVP - Word]
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