While I was in another room backing up my lastest files my partner (who does not regularly backup ) had MS Outlook crash on her laptop (Lenovo T60 Win XP SP3). This is a work computer used for an active consulting practice at home. The ISP is Earthlink. The laptop is not on any network or exchange server.

She pasted text embedded in a table from a well-known university's job-listing website into an MS Outlook from MS Office Professional Suite 2003. Then she went and cut and pasted a line of text from a PDF, same university, different site.

An Error Message said that the 1st table was corrupted. So she tried to delete the table and the line of text from the PDF. Then there was a 2nd Error Message that said "Outlook Failed".

I became involved and we tried to close out the message and then after that the Outlook program itself. Then we tried to reopen Outlook. We couldn't, got an error message. Tried again and it opened but would not send/receive. We closed out, reopened and tried to send a "Test" email to my partner. It appeared to be sent. By this I mean that it is in the Sent Mail file, not the Draft file in Outlook. But we still could not receive. When we clicked on Send/Receive, the Progress bar did not pop up.

Next we went to Earthlink Webmail and saw that the Test letter WAS sent by us and we could receive it on webmail. We also saw that other mail had been sent in the last 20 minutes that we could not receive through Outlook.

So we can send but not receive with Outlook. I seem to recall that I myself had this problem many years ago and can't remember the solution . Would someone please give advice ASAP?

Thanks for any help in advance!

Alex