I need to help this user in my company to customize her address book and get it sorted by company. I spend more than 3 hrs trying to figure out this and no luck.

She needs to sort all her personal Contacts in Her Address Book by Company then by Last name. I was able to do so by thru View / Arrange by option. But that only sorts the Contact folder not the "Address Book" accessed when creating an NEW EMAIL. No matter how i define the view It will always be sorted in alphabetical order.

I know there is a way to do this because her old system is set that way. Anyone have any clue on how to do this?