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Old 10-05-2012, 04:57 PM
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I've just found a discussion on this in another forum, where the recommended approach is:


Quote:
Try to rename the Mapi32.dll file, and then start the Fixmapi.exe program: 1. Click Start, and then click Search.
2. Click All files and folders.
3. In the All or part of the file name box, type mapi32.dll, and then click Search.
4. When the search process is complete, right-click the Mapi32.dll file, and then click Rename.
5. Type Mapi32.old, and then press ENTER.
6. Click Start a new search, and then click All files and folders.
7. In the All or part of the file name box, type fixmapi.exe, and then click Search.
8. When the search process is complete, double-click Fixmapi.exe to start the repair process.
9. Follow the on-screen instructions to complete the repair process.

If this does not work, try to run the program as administrator. Go to the location of WINWORD.EXE and create a shortcut from it by right-clicking - then choose 'compatibility mode' and select 'Run as administrator, save your shortcut to the desktop.
Hopefully you won't have to run Word as an Administrator ...
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Paul Edstein
[Fmr MS MVP - Word]
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