I have no problem opening either building blocks file. Both show that the galleries are there. But when a blank document is opened, the galleries are inaccessible. And the link you provided I did try and it told me that the fix did not apply to my situation, which I took to mean other programs than Word 2007 and Win 7 32 were inappropriate - it wasn't specific though. If there was something else in the link that I missed, I would be grateful having it pointed out.