No HELP files in MS Word or Excel 2007
I am running Windows 7 with MS Office 2007. When I try to display HELP files, by pressing "F1" or clicking on the (?) in the upper right corner, I get a screen "Help and How to".
I then select a topic such as "converting Documents", and get the screen for this topic.
If I select a topic in this list, I get a window "File Download" with options to "Save" or "Cancel"
I select "Save", and given the option of selecting a folder to save it in. I select "Download" and click SAVE. The name of the file is "HA10075984"
I then go to "downloads" folder and click on "HA10075984" and get the Same Window "File Download" with options of "SAVE" or "Cancel
.
I click Save and get the same message "Do you want to save this file".
The gist is that it is a never ending loop. I click save and it points to the file "HA10075984" or another number. Open that file and back to the loop.
Has anyone had this problem? I have no access to Help files and I believe that they need to be downloaded, but all that is downloaded is another file that re-initiates the loop.
HELP!!!!!
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