My wife purchased a laptop + MS student Office and installed same for her daughter for college several months ago. The laptop screen failed, the daughter (not thinking <best excuse>) exchanged the setup computer for a new one with just the OS. Since we are here and she is there I'd appreciate some input on the following scenarios.

1. If the store has not returned her computer to the distributor and she can borrow it, take it to a tech, hook it up to another monitor, image the drive and install the image on the new computer...will MS regard (either on behalf of the OS or Office) see this somehow as a new machine and choke and reject the install (there were 2 of 3 installs against the Office key but I don't know how MS senses/handles the OS on a new machine)?

2. If she cannot get her original machine back, is there a link to a VERY easy and straight forward total technophobe download and install for those with a key (that has a help voice number)?

3. If she cannot get the machine back (to uninstall the Office copy), is there any way for MS to regard the install not as the last 3 of 3 installs but a reinstall of the 2 of 3 license?

4. If she has the key can she gain access to (not sure what it's called) Office in the Cloud (that I'm assuming has PowerPoint too)?

Thanks,

Mark