You can usually find out the ASCII code of a character or unicode using the character map (in all programs\accessories\system tools from start button) and this together with the Word symbol character map will give you a character code. For instance "arial narrow"/"basic latin" for a "-" is 002D (or character code 45 ASCII decimal). From there you should be able to cross-reference the document characters with the map by simply knowing the appropriate codes....(I think!)