Hi,

According to my experience with outlook : When you importing PST file Contacts than items without a ‘File As’ setting will be displayed first. These records will not display any information in the Record Selection Column. You can try to import contacts from PST file by follow these steps:

1. Create a PST backup of your existing Outlook profile (possibly before setting up the Connector)
2. Install the Connector and configure access to the CS server
3. Use Outlook File Import functionality to import just the calendar folder into outlook from your PST backup. Make sure to choose only the calendar folder when you do this, or you might get unexpected results (or the expected result of duplicated messages and contacts). You may also get a non-critical warning about Unicode. The following steps describe the import process in Outlook:

Outlook application → File → Import and Export → Import from another program or file → Personal Folder File (.pst) → choose the pst file > select the Calendar folder in the pst and choose to Import items into the same folder in: the CS profile.

This will import the calendar entries to the local Outlook profile; subsequent sync with the server will propagate the appointments back to the server.