Quote:
Originally Posted by Jennifer Murphy
When I asked the owners, they said that it is not possible to know everything that the cleanup utilities do or what every startup app does, so some breakage is to be expected.
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Not good enough. They're just trying to pass the buck. If they're using an app on your system they have a legal responsibility to know what it does. In any event, they shouldn't have made any changes you didn't authuorize. Simply disabling startup apps they didn't recognize shows their incompetence.
I'd suggest disputing any charges they might have made for 'services rendered'.