Hi Barbara,

Try running outlook in safe mode. Press the Ctrl button while double clicking on the outlook icon, this will open it in safe mode. It seems that some addons that are installed for outlook seems to be creating this problem. Try to disable the addons and then try to start the outlook normally. You can find more information on the Microsoft page: http://office.microsoft.com/en-us/ou...341271033.aspx
Let me know if this resolves the issue.

Cheers!