Quote:
Originally Posted by Scrappyike
Is there a fee for contacting Microsoft for this type of call or is there a way just to lookup the product key on the PC? I am attempting a reinstall but this office has multiple discs that are not labeled. The previous tech did no labeling. Thanks
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AFAIK, no fee is charged.
However, that's not going to help with your problem as the service relates to validating an installation for which you have the product key. With software that comes on a CD/DVD, product keys are not printed on the media, but on the cases in which they're supplied.
Products like MagicJellyBean KeyFinder (
http://www.magicaljellybean.com/keyfinder/) can retrieve many product keys from current installations. If you've already started reinstalling, though, even that won't help/