Hi,
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In the past I would also adjust how many files can be displayed and I would usually change this to be 9 (I think the default was 4).
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Just for reference: in Excel 2007 the number of recent documents can be customised in Orb button > advanced > display section > show this number of recent documents.
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But what happens is the file list goes away. It even happen on the same day (and I might have had 3 files there).
Why is this happening and what setting can I look at to ensure these files stay there?
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I don't think this has anything to do with Excel. The recent documents is a jump list stored in your Office recent documents folder. Do you have a piece of software which is cleaning out that folder?