I just cannot understand Word. Things will work fine for days, weeks on end and then all of a sudden something stops working or works differently.

I've been inserting cross-references for over a year now and Word inserts the ref with the same style as the para to which I insert it. All of a sudden, Word is inserting the ref in a different font size than the para style!!!!! And I can't change it (except maybe with local formatting which I refuse to do).

I found a fix that calls to add *\charformat to the ref field, which seems like more wasted effort, but I tried it anyway and it also doesn't do anything!

I just noticed that when I position the cursor inside the ref, Word indicates the correct style in the Styles pane - but the font size is still wrong. (BTW, the style DOES have the correct font size.)

Any help!!

Ok, after further fun and games I noticed that if I add a \* charformat (with a trailing space), Word retains the correct para style. BUT WHY DO I HAVE TO ADD THIS SWITCH ALL OF THE SUDDEN!?!