Hi pmd,
For some reason your document's line spacing is set to 0. Re-set it to single and all will be revealed. I'm assuming you're using office 2010, as there's no such thing as Office 2012. In that case, you can change the spacing via the Home tab, using Paragraph> Indents and Spacing > Line Spacing.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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