Hi ghadeer103,
Make sure you're running the latest Click-to-Run version. See: http://support.microsoft.com/kb/2077208
Refer also to the link given below. It indicates that some 3rd-party security software may not be compatible.
http://support.microsoft.com/kb/2028653
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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