hi kamberly,
The 'This application has failed to start because the side by side configuration is incorrect.' error is typically associated with a missing/damaged Microsoft Visual C++ Runtime Library. Try downloading & reinstalling the runtime from:
http://www.microsoft.com/download/en...ylang=en&id=29
See also the vista-related registry patches at:
http://support.microsoft.com/kb/2525435, which also relates the 'This file association does not have a program associated with if for performing this action. Create an association in the Set Association control panel' message to the same issue.