i don't have that software installed on my computer but thanks for the advice and the link...and replying to the post before this one, (I don't use Notepad) but both a and b occurs. I copy or cut some text, open Word, and try pasting it...the text is no longer on the clipboard, but a bullet point is...every time I open word the bullet point appears. Tried the same using the Notepad, and the problem still occurs but I never use that application.