Hi oneway,
It seems someone (you?!) has saved the random bunch of letters to Word's 'Normal' template, which defines how each new document should be configured. To fix it, go to Tools|Options|File Locations and see where the user templates are stored. Then, using File|Open, select the templates option for the file type, navigate to the templates folder and open the 'Normal' template. Delete the unwanted content, then save. From now on, new documents should be 'clean'.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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