Hi Ken,
You need to open the existing Normal.dot(x/m) file to modify it. On a Windows PC, at least, you can find where that template is stored via Word Options > Advanced > General > File Locations > User Templates. You may need to click on the latter and choose 'Modify' to see the full path.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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