Hi bronte,

In Word, the first thing you should check is that the row height for the labels is the same as for the labels you're using. You can do this via Table Tools > Layout > Height. If there's a difference, that suggests the labels aren't what the packaging says.

If the heights don't match, you can either change the row heights in Word or replace the labels.

If the heights do match, you should check that your printer is actually configured for A4 paper (not letter paper) and that the 'Scale content for A4 or 8.5 x 11'" paper sizes' option is not checked. You should also check for an updated printer driver for your printer (in case it's a driver error).

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]